Monday, September 17, 2012

Well-Written Help Files

For those moments when you can’t figure it out, there are help files.  Some aren’t so helpful, but others are intuitive and easy to understand.  Mac, for example.  (Sometimes I wish they had a built-in thesaurus, though, so that you could match your terminology to theirs.)  At times, the help files let you know that the program doesn’t do what you were wanting to do, and while disappointing, that is also very helpful and greatly appreciated.  

I think a well-written help file is its own art.  I applaud those who possess the ability.  It can really make all the difference in learning a program.  Most of us don’t get to take the training courses and have to figure it out as we go.  A help file that can inform a person how to do something no matter what level they’re at is truly useful, and a great success.  I am thankful that God created the ability and gave it to some.

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